The place of technology in service delivery can never be over emphasized; especially in the distribution of electricity as Ikeja Electric introduces *7024# USSD code for customers that newly upgraded their meters.
The electric giant is urging its numerous customers that may witness challenges in retrieving their Key Change Token as a result of the upgrade not to panic but use the newly introduced USSD code to navigate the challenge by these simple steps;
Step 1- Dial *7024#
Step 2 – Select 2 for Token retrieval
Step 3 – Input your meter number to retrieve your Key Change Token
The USSD platform is currently available on Glo, 9Mobile and MTN networks.
Customers also have the option of visiting www.ikejaelectric.com/ktcheck input their meter number to retrieve the KTC.
